Privacy Policy — c777

1. Introduction

c777 ("we", "us", "our") operates the online gaming and sports betting platform available at c777.lat (the "Platform"). We are committed to protecting the privacy and personal data of every individual who uses the c777 Platform, including players across Pakistan — in Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all other cities.

This Privacy Policy describes how c777 collects, uses, stores, discloses, and otherwise processes your personal data when you register an account, make deposits or withdrawals, place bets, play casino games, or otherwise interact with the c777 Platform. It also describes your rights in relation to the personal data we hold about you and how to exercise those rights.

By registering a c777 account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to this Policy, please do not use the c777 Platform.

2. Data Controller

c777, operating through c777.lat, is the data controller responsible for your personal data in connection with the c777 Platform. As data controller, c777 determines the purposes for which and the means by which your personal data is processed.

Where c777 engages third-party service providers to process personal data on its behalf (for example, payment processors or game studios), those parties act as data processors and are contractually bound to process data only on c777's instructions and in accordance with this Privacy Policy.

3. Data We Collect

3.1 Account Registration Data

When you register a c777 account, we collect the personal information you provide, including:

• Full legal name;
• Date of birth (for age verification — c777 is an 18+ platform);
• Pakistani mobile number (used as primary account identifier and for OTP verification);
• Username and encrypted password;
• Email address (where provided).

3.2 Identity Verification Data

For account verification or withdrawal processing, c777 may request copies of government-issued identity documents, such as your Pakistani National Identity Card (CNIC) or passport, and proof of address. This data is processed solely for identity verification and fraud prevention purposes.

3.3 Financial & Transaction Data

c777 records all financial transactions associated with your account, including deposit amounts and methods (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, UnionPay, USDT TRC20), withdrawal requests and outcomes, PKR wallet balances, and bonus credits and wagering activity.

3.4 Gaming Activity Data

We collect data about your interactions with the Platform, including betting history (cricket markets, PSL matches, live casino sessions, slot spins, fishing games), game session duration, wagers placed, outcomes, and responsible gaming tool usage (deposit limits set, cooling-off requests, self-exclusion activations).

3.5 Technical & Device Data

When you access the c777 Platform, we automatically collect certain technical data, including IP address, browser type and version, device type and operating system, screen resolution, session timestamps, and pages visited. This data is used for security monitoring, fraud detection, and Platform improvement.

4. How We Use Your Data

c777 uses your personal data for the following purposes:

• Account creation and management: to register your c777 account, verify your identity, maintain your PKR wallet, and provide access to the Platform;
• Service delivery: to process bets, settle gaming outcomes, credit winnings, and operate the full range of c777 gaming and sports betting services;
• Payment processing: to process deposits via JazzCash, Easypaisa, and banking partners, and to process withdrawal requests to your nominated payment method;
• Security and fraud prevention: to detect, investigate, and prevent fraudulent activity, unauthorised account access, money laundering, and other prohibited activities;
• Legal and regulatory compliance: to meet obligations under applicable anti-money laundering, know-your-customer, and responsible gaming regulations;
• Responsible gaming: to monitor gaming patterns that may indicate problem gambling behaviour and to administer responsible gaming tools including deposit limits and self-exclusion;
• Customer support: to respond to your enquiries, resolve disputes, and improve service quality;
• Platform improvement: to analyse usage patterns, fix technical issues, and develop new features based on aggregated, anonymised behavioural data;
• Marketing communications: to send promotional offers and updates, where you have provided consent and not subsequently opted out.

5. Legal Basis for Processing

c777 processes your personal data on the following legal bases:

• Contractual necessity: processing required to perform our obligations under the Terms & Conditions, including operating your account and delivering the Services;
• Legal obligation: processing required to comply with applicable anti-money laundering, fraud prevention, age verification, and regulatory obligations;
• Legitimate interests: processing for fraud detection, Platform security, and service improvement where our legitimate interests are not overridden by your rights;
• Consent: processing for marketing communications and non-essential cookies, where you have provided explicit consent. Consent may be withdrawn at any time without affecting prior processing.

6. Payment Data

c777 works with regulated payment service providers to process PKR transactions. When you deposit using JazzCash or Easypaisa, your mobile wallet transaction data is processed by the respective payment operator in accordance with their own privacy policies. c777 receives confirmation of completed transactions and stores transaction records for accounting, fraud prevention, and regulatory compliance purposes.

For bank transfers (HBL, UBL, Meezan Bank, Bank Alfalah) and card payments (Visa, Mastercard, UnionPay), payment data is processed through PCI-DSS compliant payment gateways. c777 does not store full card numbers. For cryptocurrency deposits (USDT TRC20), the relevant blockchain transaction hash is recorded for reconciliation purposes.

7. Sharing Your Data

c777 does not sell, rent, or trade your personal data. We may share your data with third parties only in the following circumstances:

• Payment processors: JazzCash, Easypaisa, bank partners, card payment gateways, and cryptocurrency processors, solely to process financial transactions;
• Game studio providers: certified studios (PG Soft, Pragmatic Play, JILI, etc.) receive session identifiers and bet data necessary to run their games on the c777 Platform;
• Identity verification providers: third-party KYC and AML service providers engaged to verify player identity and prevent financial crime;
• Technology service providers: cloud hosting, content delivery, and cybersecurity partners bound by contractual data processing agreements;
• Legal and regulatory authorities: where required by applicable law, court order, or regulatory directive, c777 may disclose personal data to law enforcement or regulatory bodies;
• Business transfers: in the event of a merger, acquisition, or asset sale, personal data held by c777 may be transferred to a successor entity, subject to the same privacy protections.

All third-party service providers engaged by c777 are contractually required to maintain appropriate technical and organisational security measures and to process personal data only on c777's instructions.

8. International Data Transfers

c777 is an international platform and your personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, c777 ensures that adequate safeguards are in place to protect your data, including standard contractual clauses or equivalent mechanisms recognised under applicable data protection frameworks.

Game studio providers and certain technology partners may be based in jurisdictions including Malta, Isle of Man, Philippines, and other regulated markets. All such providers are subject to data processing agreements consistent with this Privacy Policy.

9. Data Retention

c777 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal, regulatory, accounting, or audit obligations. As a general guideline:

• Account and identity data is retained for a minimum of five years following account closure, in compliance with anti-money laundering requirements;
• Financial transaction records are retained for a minimum of five years from the date of the transaction;
• Gaming activity logs are retained for three years from the date of activity for dispute resolution and responsible gaming monitoring;
• Customer support communications are retained for two years from the date of resolution;
• Technical and device data is retained for twelve months for security monitoring purposes.

When personal data is no longer required for its stated purposes and retention period has expired, it is securely deleted or anonymised.

10. Cookies & Similar Technologies

c777.lat uses cookies and similar tracking technologies to operate and improve the Platform. The categories of cookies used are as follows:

• Strictly Necessary Cookies: Essential for the Platform to function. These maintain your c777 login session, remember your account preferences, and ensure security functions operate correctly. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language, game lobby view, and deposit method, to personalise your c777 experience. These can be disabled but doing so may affect Platform functionality.
• Analytics Cookies: Collect anonymised usage data to help c777 understand how players navigate the Platform and identify areas for improvement. No personally identifiable information is shared with analytics providers.

c777 does not use advertising cookies or permit third-party advertising networks to set cookies on the Platform. You can manage cookie preferences through your browser settings.

11. Your Rights

Subject to applicable law, you have the following rights in relation to personal data that c777 holds about you:

• Right of access: to request a copy of the personal data c777 holds about you;
• Right to rectification: to request correction of inaccurate or incomplete personal data;
• Right to erasure: to request deletion of your personal data where there is no overriding legal basis for continued retention;
• Right to restriction: to request that c777 restrict processing of your data while a correction or objection is under review;
• Right to data portability: to receive your personal data in a structured, machine-readable format where technically feasible;
• Right to object: to object to processing based on legitimate interests or for direct marketing purposes;
• Right to withdraw consent: to withdraw previously provided consent for marketing communications or non-essential cookies at any time.

To exercise any of the above rights, please contact c777 support via live chat or email at [email protected]. c777 will respond to verified requests within a reasonable timeframe and in accordance with applicable legal obligations.

Please note that certain data retention obligations under anti-money laundering and gaming regulations may limit c777's ability to fulfill erasure requests in their entirety.

12. Children's Privacy

The c777 Platform is an 18+ service and is not directed at individuals under 18 years of age. c777 does not knowingly collect personal data from minors. If we become aware that personal data has been collected from a person under 18, we will take immediate steps to close the relevant account, delete the data, and forfeit any associated funds in accordance with our Terms & Conditions.

Parents or guardians who believe a minor has registered a c777 account should contact our support team immediately via live chat.

13. Security

c777 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• TLS/HTTPS encryption for all data transmitted between your device and c777.lat;
• Encryption at rest for sensitive personal and financial data stored on c777 infrastructure;
• Access controls restricting employee access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing of the c777 Platform;
• Multi-factor authentication requirements for internal administrative access;
• Intrusion detection and real-time security monitoring.

Despite these measures, no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your c777 login credentials and for using a strong, unique password.

14. Changes to This Privacy Policy

c777 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or Platform features. The date of the most recent revision is displayed at the top of this page. Where material changes are made, c777 will notify registered players via in-platform notification.

Your continued use of the c777 Platform following the posting of an updated Privacy Policy constitutes your acknowledgment of the revised terms. We encourage you to review this Policy periodically.

15. Contact Us

For any questions, concerns, or rights requests relating to this Privacy Policy or c777's data practices, please contact us through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 via c777.lat — average response under 5 minutes

For information about responsible gaming tools available on c777, including self-exclusion and deposit limits, please visit our Responsible Gaming page.